Logging in to Fair Go Casino takes only a few seconds, and one account opens all 280+ pokies, your bonuses and the cashier, 24/7 on mobile, tablet or desktop. You sign in with your username and password through the browser — there's no app to download — and your AUD balance stays the same wherever you play. This guide covers the sign-in steps, common login fixes, changing your email and keeping your account secure.
Signing in is a quick four-step routine in your browser.
A single login opens everything Fair Go offers — all 280+ pokies, table games, video poker and specialty titles sit behind one account, sharing a single AUD balance. The promotions and cashier are right there once you're in, with the deposit button accessible straight from the lobby. You can sign in 24 hours a day on any device, and your account picks up exactly where you left off.
You sign in through the browser on iOS, Android, desktop and tablet, with no app to download and the same experience on every screen. Your balance, bonuses and game history stay identical wherever you log in, and on mobile the deposit button sits right on the homepage for one-tap top-ups. Access is available around the clock, every day of the year.
Fair Go is reachable across all the devices Aussies use.
| Device | Access Method | Notes |
|---|---|---|
| Mobile (iOS/Android) | Browser | One-tap deposit from the homepage |
| Tablet | Browser | Full game lobby |
| Desktop | Browser | Any modern browser |
| Native app | Not available | Play through the browser |
Most login trouble comes down to a handful of familiar causes.
| Issue | Likely Cause | Fix |
|---|---|---|
| Incorrect username/password | Wrong details entered | Re-enter carefully or reset the password |
| Account not verified | KYC not completed | Finish your document verification |
| Withdrawal delayed | Verification not done | Complete KYC to release payment |
| Multiple-account block | One account per user/IP/household | Use your original account only |
| Browser problems | Stale cache or old browser | Clear the cache or switch browser |
Run through these first — they clear up most cases.
If you've forgotten your password, reset it from the login form and follow the prompts to set a new one. To change the email address on your account, contact the 24/7 Live Chat team — they can update it for you, provided you have no withdrawable balance on the account and the new address isn't already registered with Fair Go. Support can also help if you're having trouble getting back into your account.
Three things need to be true before an email change goes through.
A few simple habits protect your account and your balance.
Several safeguards work behind the scenes.
We've reserved a special welcome package just for you — but it won't last long.